Important Notice Before Purchase
Please Confirm Before Ordering:
-
Ensure that your notebook shell and keyboard match the product images shown.
-
If you are unsure, please contact our customer service team—we’re happy to help confirm compatibility.
-
Carefully compare your original keyboard, paying special attention to the laptop model and layout version. These details are essential for an accurate match.
Compatibility & Part Numbers:
If you've already placed an order and experience any issues:
-
Please contact us immediately.
-
Send a photo of the item you received along with your original keyboard, and we’ll work to resolve the issue quickly.
Customer Support
-
Questions? Contact us anytime. Your satisfaction is our priority.
-
Shipping costs do not include import taxes or duties. Buyers are responsible for any applicable customs fees.
-
If you haven’t received your order within 15 business days of payment, please reach out—we’ll assist right away.
Feedback
-
If you're satisfied, we'd greatly appreciate your 5-star rating and positive feedback.
-
If you're not satisfied, please give us the opportunity to make it right before leaving neutral or negative feedback. We’re committed to resolving any issues.
Shipping Information
-
We ship to the address provided at checkout. If your address has changed, please notify us before shipment. We are not responsible for incorrect or undeliverable addresses.
-
Shipping options include: AliExpress Standard Shipping, China Post, EMS, DHL, and more. If you need help choosing a reliable shipping method, contact us and we’ll assist.
-
For remote areas, DHL/UPS may charge additional fees. If this applies to your address, we will inform you. If we do not receive your response within 3 days, we may switch to EMS for delivery.