Shipping & Return Policy

Chromebooksrus.com accepts returns on most items within 14 days of item delivery. If you receive a defective item or if an item arrives DOA you must contact chromebooksrus.com within 5 days after receiving the item. We will replace the item for you, if the item is no longer in stock you will receive a full refund. ALL returns are subject to a Return Merchandise Authorization from chromebooksrus.com. A return merchandise authorization number can be requested by emailing support@chromebooksrus.com or clicking here. ALL items must be returned in the original box with all packing materials and accessories. Any item which is shipped with a seal from the manufacturer may not be returned if the manufacturer seal is broken. ANY returns that are received not in original box, missing packing materials and/or accessories may be refused or subject to a restocking fee. ANY SIGNS OF WEAR, TAMPERED ITEM, REMOVAL OF PARTS, WILL RESULT IN REFUSAL OF YOUR RETURN. A package that is refused by the customer, or undeliverable, shipping fees will be deducted. Original shipping costs will be deducted from all non-defective returns, additionally the customer is responsible for return shipping. Email support@chromebooksrus.com with picture and description of your problem and return to 2748 Pacific Coast Highway 1086 Torrance CA 90505. 
HP Chromebooks
ProductSKUsAUE Dates
11A G8 EEHP11G7June 2029
G8 EE 11.6HPG8EEJune 2027
11 G4P0B79UTJune 2030
14 G5HP14G5June 2029
11A G8 EEHP11AG8EEJune 2029
11 G5 EEHP11BudgetJune 2031
Dell Chromebooks
ProductSKUsAUE Dates
3120 P22TP0B79UT#ABAJune 2031
11 3100N2840June 2029
13 7310P29TJune 2031
11 3181-11.611 3100June 2032
Acer Chromebooks
ProductSKUsAUE Dates
512 R853TNA-C829R853TNAJune 2030
C740-C4PE 11C740-C4PEJune 2029
CB311-10H-42LYCB311-10H-42LYJune 2029
Samsung Chromebooks
ProductSKUsAUE Dates
4 XE310XBA-KA1UKXE310XBAJune 2029
Lenovo Chromebooks
ProductSKUsAUE Dates
81MC001EUS81MC0000USJune 2027
81ER000BUS81MC0000USJune 2029
80YS0003US81MC001EUSJune 2030
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